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Business English & E-mail Writing

 

Learn how to be concise and self-explanatory, improve your business email writing, deliver your message persuasively, communicate professional courtesy and be inspiring. These are just some of the many benefits of taking this "Business English & Email Writing" course with us.

 

Want to know why we are your best choice?

Because after managing the in-house Language School at a large global software company, Margot has unparalleled experience and expertise in understanding the needs of non Native English speakers who work in a global environment. She  has developed a unique Business English training model. This proven model has helped our clients to not only conduct better business but also understand the many cultural nuances and subtleties required in global business communication.     

 

So get ready to effectively share information, deliver clear messages, and strengthen your cross-cultural business relationships - this is where it starts 

A Globaleyes 'Business English & Email Writing' course will provide you with
  • Practice in writing and responding to emails of various kinds

  • A review of key areas of grammar critical to effective email writing

  • Techniques to be diplomatic and collaborative

  • Tools to soften the message and deliver bad news

  • An understanding of different kinds of email structure – formal, informal, direct, etc.

Email Structure: The guiding principles of universally accepted email structure, i.e. Greetings (formal & informal); Purpose of email; Introduction to main message, etc.

 

Formal Emails: In certain circumstances there is a need to write a more formal email in order to demonstrate respect to the recipient and gain the opportunity to further the business relationship past the point of this initial contact.

 

Being Direct & Brief: In an attempt to be formal or polite, non-native English speakers can have a tendency to put in too many words. Learn how to be concise yet polite in email communication.

Being Diplomatic/ Giving Constructive Criticism: Israeli culture is reflected in its language: positive language techniques are crucial in order to build strong business relationships and manage internal company relationships.

The Language of Negotiation: From time to time, with a supplier, boss or customer we need to negotiate and issue via email.  The language we use is critical to as much as possible a win/win outcome whilst keeping the relationship friendly. Includes:

Connectors: Course participants will learn the language of connectors – words that show the relationship between ideas which are an essential part of writing.

Describing Process: The language of explaining how a sequential process flows

Reporting: How to write emails that effectively report on a specific issue or area of interest

Expressions: Participants will learn key expressions to increase the power of their written communication,  i.e.

Errors: Hebrew speakers make a variety of very common errors when writing English – these come from their tendency to translate expressions directly from one language to the other.  It’s an important area to correct, as some of the simplest mistakes are the ones that sound the worst.  The most common ones will be reviewed and explained, i.e.

Prepositions: One area needing attention of many Hebrew speakers is prepositions

Punctuation: When and where to use commas, semi-colons, colons and all the rest